Knightley Homes offers comfortable and safe housing options designed to meet the needs of individuals with special needs or challenging behaviours. Our accommodations provide a supportive and structured environment to help residents thrive.

Our experienced team works closely with each resident and their family to develop individualised care plans. These plans address the unique requirements of each resident, ensuring they receive the necessary support for daily living, personal growth, and overall well-being.

We focus on creating a calm and positive atmosphere that helps manage and improve residents’ behaviours. Our trained staff handle challenging situations with compassion and appropriate responses, fostering a supportive community.

We coordinate and support medical appointments, ensuring residents receive their medications regularly and have access to necessary healthcare services. Our team assists with arranging visits to doctors, dentists, pharmacists, and other healthcare providers.

Knightley Homes organises engaging activities and outings, such as trips to the zoo and cinema, to enhance residents’ quality of life and encourage socialisation and community engagement. We aim to provide meaningful experiences that promote well-being and enjoyment.

We maintain open communication with residents’ families, providing regular updates and involving them in care decisions. Our goal is to ensure the best outcomes for residents by working collaboratively with their families.

Our team is skilled in handling crises effectively, providing immediate support and intervention to ensure the safety and well-being of our residents. We focus on managing challenging behaviours with compassion and appropriate responses.

Knightley Homes assists residents with managing their finances by allocating specific amounts for different needs, such as shopping, tobacco, activities, and daily spending. This structured approach helps residents become more tolerant of financial management and reduces the burden on their families.

We foster a supportive community where residents can build positive relationships with staff and fellow residents. Our consistent and compassionate approach promotes fairness, stability, and mutual respect within our community.

If you have any questions or would like to learn more about our services, please don’t hesitate to reach out. We are here to support you and your loved ones every step of the way. Contact us through our website or call our office for more information.

We conduct detailed risk assessments and develop strategies to manage potential risks. All our support workers are thoroughly vetted, trained, and supervised. We respect your privacy and keep your personal information confidential, sharing it only with your permission or when legally required.

We conduct regular check-ins to review your support plan and assess your satisfaction. If you are not happy with any aspect of our support, we encourage you to let us know so we can discuss and implement necessary changes.

Yes, we welcome your feedback and take complaints seriously. You can make a complaint or provide feedback by calling us, sending an email, or filling out the contact form on our website. We are committed to continuously improving our services based on your input.

We facilitate participation in community activities and connect you with local resources to help build social connections and promote a sense of belonging.

All our support workers undergo thorough vetting, including Enhanced Disclosure and Barring Service (DBS) checks. They also receive comprehensive training before starting work with us.

You can contact us by phone at (0121) 7168099 or by email at info@knightleyhomes.org. Alternatively, you can fill out the contact form on our website, and we will get back to you as soon as possible.