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Lombard House
206 Rookery Road, Handsworth
Birmingham. B21 9PY

Imprint

Effective Date: 13.08.24

Knightley Homes (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, https://www.knightleyhomes.uk (the “Website”).

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Such as your name, email address, phone number, and postal address when you fill out forms on our Website or contact us by phone, email, or otherwise.
  • Technical Data: Including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Usage Data: Information about how you use our Website, such as page views, time spent on pages, and navigation paths.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your data for the following purposes:

  • To provide our services: Processing your requests and managing our relationship with you.
  • To improve our Website: Analyzing how you use our Website to improve our content and user experience.
  • To communicate with you: Sending you important notices, updates, and promotional materials.
  • To comply with legal obligations: Ensuring compliance with applicable laws and regulations.

3. Sharing Your Information

We do not share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us operate our Website, conduct our business, or provide services to you.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Knightley Homes, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

4. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under UK data protection law, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of any inaccurate or incomplete data we hold about you.
  • Erasure: Request deletion of your personal data where there is no good reason for us to continue processing it.
  • Objection: Object to processing of your personal data where we are relying on a legitimate interest.
  • Restriction: Request restriction of processing your personal data.
  • Data Portability: Request the transfer of your personal data to you or to a third party.

If you wish to exercise any of these rights, please contact us at [insert contact email].

7. Cookies

Our Website uses cookies to distinguish you from other users. This helps us provide you with a better experience when you browse our Website and allows us to improve our site.

For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

8. Third-Party Links

Our Website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes where required.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: info@knightleyhomes.org